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Huntsville City Schools ::

Information Technology - 256-428-6900

Huntsville City Schools

200 White Street

Huntsville, Al, 35801

School Personnel - HELP DESK PHONE NUMBER - 256.428.6900


ALL technology purchases (hardware and software) are required to be approved by the IT department. See "Downloads" for the form.


InfoSnap - NEW online registration software now available:

Huntsville City Schools new online registration software is now operational! Click on New and Current Student Registration on the HCS main website for more information.


TIPS for the 2014-2015 year:

If you still have some questions or concerns, please note the following tips to assist you:

Email/Network Access - Any new personnel coming into the system should have completed the Email/Network Request Form and once your principal signs off on the form, it should be faxed to the number at the bottom of the form (6899) for processing.  Due to the high number of request at this time of the year, we do ask for a 24 hour turn around time for this to be implemented. This will establish your username and password for the network, email and STI iNow if applicable.  See Downloads under Information Technology and select the Email/Network Request Form.

New Email (OWA) - New email accounts should be accessed using the Outlook Web Application and you only need to put in your firstname.lastname in the user field. The generic password should be used the 1st time you sign in.  Please check with your supervisor or your school office to get this information.  Once you sign in the 1st time, then you should sign in with your username (firstname.lastname) and your password from then on.  This email website is available from any computer where you have internet access (work or home). You may want to save this website in your favorites or create a shortcut on your desktop.

Network Connectivity - If you have any issues with the network connectivity, please check to see if it is an isolated instance, an area at your school or the entire school before it is reported, if possible.  This will assist the IT Department is resolving your issue as quickly as possible. Please call the HELP DESK if you are having wide area issues in your school. 

We welcome the opportunity to support our schools in the Huntsville City District!

School Personnel - Are you in need of technology assistance? Please contact our Help Desk Center @  256-428-6900




In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), the Huntsville City Board of Education will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. For more information contact: (256)428-6836.